Services

I come to you to provide practical solutions for everyday household software and device problems. From software troubleshooting to setup, installation, and personalised guidance, you're in good hands to get your issues resolved.

Please note: Hardware disassembly is not offered

Computers, Phones & Tablets

Fixes for software, website, app issues, etc.

Wi-Fi / Networking

Setup / Installation

Fixes for routers, Wi-Fi extenders, modems, internet speeds, connectivity, etc.

Device and software setup, upgrades, and configuration.

Setup, organisation, syncing, troubleshooting, etc.

Email

Backups / Data Recovery

Recovering files, creating local or cloud backups, etc.

Miscellaneous Devices

Cybersecurity

Fixes for printers, scanners, keyboards, mouses, monitors, TVs etc.

Common virus & malware removal, cyber attack prevention and guidance.

Optional guidance on how to solve issues now and prevent them next time.

Walkthroughs

Who is TechHand?

Hey, I'm Alex, the owner and sole operator of TechHand. As a Wellington native, I know this city inside-out. I've been enthralled by the world of technology and computers since I was five, spending the greater part of my life using, learning, and experimenting with them. Fortunately, this means I've encountered almost every type of issue, giving me an intuitive sense of how to solve them.

Background:

• 15+ Years Experience Troubleshooting Tech

• Bachelor's Degree in Computer Science

  Victoria University of Wellington

  (Graduated 2020)

• Formal Training in Cyber Security

  CompTIA Security+ (Earned 2023)

"I have been very fortunate to have Alex’s help with all kinds of computer issues for several years. He is very quick to diagnose and solve issues, whether it be password related, an app issue, software update, or printing issue, he’s never been stumped. He’s very reliable, patient with me, and thorough when I’m learning new skills. Highly recommended."

Alison

Karori

"I’ve relied on Alex for computer help for over 5 years. He’s clear, patient, and dependable, always explaining things in plain English and making technology feel simple again. It’s such a relief having someone I can trust with my computer. Friendly service, no confusing jargon."

George

Northland